INTERNATIONAL ORDERS (Including Canada) Effective IMMEDIATELY: We no longer ship packages outside of the USA due to customs policies. We apologize for any inconvenience. We ship within the USA ONLY.

NOTE: Shipping within USA: All products are shipped within the U.S.A. via Priority Mail. Single book orders are shipped via 1st Class USPS. Please allow 3 to 10 business days for your order to arrive. Rarely, but on occasion, delivery may take a little longer due to back-ordered items. We will contact you if items are back-ordered. Effective April 1, 2009, CA. sales tax in the amount of 9.25% will be charged on ALL orders shipped within California. If Java Script is not activated on your computer, we will calculate and charge CA. sales tax to credit card used on order.

Please EMAIL me at Louisa@hollywoodbeautysecrets.com if your order has not arrived within the time frame noted above. In your email please be sure to list the name on the order, date ordered and a daytime phone number where we can reach you. Also email your state so I call you in your time zone from 9 to 5.

Shipping and handling charges for shipments within USA are as follows:
Order volume $0 to $12.99 = $5.99
Order volume $13.00 to $19.99=$7.95
Order volume $20.00 to $59.99 = $8.95
Order volume $60.00 to $99.99 = $10.95
Order volume $100 + up = $12.95

All sales are final, no refunds. We do not accept personal checks and do not ship items outside of the USA.

Order Cancellation Policy:

Cancellations: All orders are automatically uploaded to our secure merchant processor which incurs fees. If you cancel your order BEFORE it has been shipped, you will be assessed a $5.00 cancellation processing fee before credit is issued. Sorry, we cannot accept cancellations if your order was already shipped. Orders which are refused at delivery will NOT be credited.

If You Suspect a Fraudulent Charge:

If you suspect a fraudulent charge to your credit card please CALL us FIRST at our toll-free number to discuss the charge at 1-877-568-4727 before attempting a chargeback with your credit card company.

Fraudulent Charges :

Stolen Credit Card Purchases: We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law!